Privacy Policy

This policy outlines how your personal data will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. For the purpose of the Data Protection Act 1998 (“the Act”) the data controller is Herald Hotels Limited, 88 Wood Street, 10th and 11th Floors, London, EC2V 7RS.

Information collected

Through using this site, www.heraldhotels.com, we collect the following data from you through the information that you provide by filling in the contact form on this site. This includes information provided at the time of completing the contact form or subsequently when sending requested information to you or when requesting further services. We may also ask you for information when you report a problem with our site and may keep a record of details of your visits to our site and the recourses that you access.

Information usage

We may use the information that we hold about you in the following ways:

• to supply you with the information and services that you have requested from us.

• to help us understand what services and information you are most interested in.

• to notify you about changes to our service.

• to ensure that content from our site is presented in the most effective manner for you and for your computer.

In accordance with the Data Protection Act 1998, Herald Hotels Limited will not transmit any information to third parties without explicit agreement such as for an event taking place in association with a third party.

Our site may, from time to time, contain links to and from websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

You can request us not to pass such information onto a third party by contacting james.devitt@heraldhotels.com

IP Address

We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.

Cookies

Our site uses cookies to distinguish you from other users of our site. This helps us to provide you with a good experience when you browse our site and also allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them see our Cookie policy here.

Accessing and updating your information

The Act gives you various rights including the right to access information held about you. Your right to access can be exercised in accordance with the Act.

You may request a copy of the information which we have about you at any time by contacting james.devitt@heraldhotels.com or writing to James Devitt, 88 Wood Street, 10th and 11th Floors, London, EC2V 7RS.

If any of the information that you have provided to us changes at any time e.g. your name, email address or contact details please let us know by contacting: james.devitt@heraldhotels.com or writing to James Devitt, 88 Wood Street, 10th and 11th Floors, London, EC2V 7RS.

Security of information

We store personal information on secure servers with access limited to authorised personnel. We will not release personal details to third parties and we may request proof of identity before we will release the information to you.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Changes to our Privacy Policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by email.

Contact

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to: james.devitt@heraldhotels.com